FAFSA delay panic? Here’s how AI can help
3 ways Ivy & Ocelot from Gravyty can help financial aid offices manage the FAFSA delay confusion
The FAFSA delay is throwing a wrench into operations for institutions across the country, putting financial aid offices in overdrive. Enrollment is at risk with a survey finding 43% of private, nonprofit colleges reported smaller incoming freshman classes due to FAFSA-related issues.
And the frustration amongst financial aid teams is palpable — 54% of higher ed respondents in a recent Gravyty survey say they’re concerned about the impact of FAFSA delays on enrollment.
With growing confusion around FAFSA and how it impacts aid, institutions are in need of scalable solutions that ensure students receive clear, timely guidance. AI-powered engagement tools like Ivy & Ocelot from Gravyty are stepping up to help, keeping students informed and financial aid offices running efficiently.
Here’s how we help higher ed institutions cut through the FAFSA noise and support students effectively:
1. Accurately answering common FAFSA questions at scale
Serving as one single source of truth across campus, for both staff and students to leverage, Ivy & Ocelot from Gravyty ensures accurate, consistent and up-to-date information is being shared in each and every student interaction – no matter where they engage and who they engage with.
This is increasingly important as misinformation swirls and individuals are seeking how the FAFSA changes impact them directly. Automating the answers to common questions through a virtual assistant while empowering staff with the latest information, specific to each student’s unique situation, the solution helps ensure students are offered personalized support that increases yield.
2. Automating deadline nudges and missing document reminders
When financial aid information is confusing, students and their families often leave applications unfinished as they search for guidance. With financial aid offices already stretched thin, it’s next to impossible to manually manage each unfinished application and communicate specific deadlines to students and prospects.
Ivy & Ocelot from Gravyty automates personalized nudges, ensuring students receive timely reminders based on where they are in the financial aid process. This proactive outreach keeps students on track, improving FAFSA completion rates and reducing last-minute enrollment drop-off.
3. Unburdening staff
By providing instant, compliant answers to FAFSA-related inquiries, Ivy & Ocelot helps streamline workflows and reduce administrative burden. Instead of staff spending hours manually researching policy updates, it acts as a real-time knowledge base, ensuring quick access to accurate information at all times.
Also automating responses to routine questions, it frees up staff time to focus on high-impact advising – maximizing aid opportunities while ensuring students receive timely guidance.
FAFSA delay stress? Curb confusion with Gravyty’s AI financial aid management software
Discover today how Ivy & Ocelot by Gravyty can help your institution provide seamless, personalized support to students. Get started.
