Transform social media engagement
Automate responses to direct messages and posts with consistent, real-time insights, enhancing support and boosting your institution’s online presence.
Tap into the power of social
of consumers
say they
interact with brands more often on social media than they did six months ago (Sprout Social)
engagement
rate
on Instagram for education sector (Hootsuite)
of 18-29
year olds
use Instagram (Pew Research)
Unify engagement across channels
Integrate communications across web, SMS, email, and social platforms, easily connecting with key audiences wherever they are. Streamlining interactions and ensuring consistent responses leads to a cohesive experience – seamlessly extending campaigns to social channels to adding social widgets to emails.
Scale AI-powered messaging across platforms
Offer real-time social media support by instantly responding to students, alumni and donors on platforms they frequently use and connecting them to live agents when necessary to enhance satisfaction and aid fast resolution.
Increase the
impact of video
Extend the power of video messages by automatically sharing relevant videos on social channels, growing engagement rates and pushing followers to other resources on your site.
Social media tools that meet students
& donors where they are
24/7
support
Build deeper connections no matter where or when your audience engages
Brand
trust
Real-time, accurate and reliable responses foster trust with students, alumni and donors alike
Data-driven
decisions
Capture social media engagement
as part of your overall engagement analyses
Platform-specific
optimization
Utilize analytics to guide
future strategies
Integrations
Ready to take your social strategy to the next level?
Expand impact with next-gen social media engagement for fundraising and higher education.