Make sure all students receive immediate, tailored assistance when they need it most, on one of the most widely used messaging apps.
Integrate WhatsApp, SMS, chat, email, and IVR for a unified communication experience.
Provide instant answers in multiple languages to serve a wide range of students, prospects and alumni.
Ensure robust, secure messaging on WhatsApp that meets global data protection standards.
Automate responding to routine inquiries to reduce operational burdens and optimize resource allocation.
via WhatsApp
response support
trust Gravyty
Deliver prompt customer support, answer inquiries and provide information directly within your users’ favorite messaging app. Whether it’s a late-night query or an early morning question, students receive accurate and personalized information through a familiar, secure platform.
Deliver conversational, tailored, and multilingual support in real-time. By anticipating student needs across geographies and engaging proactively, interactions transform from standard inquiries into impactful connection points that boost satisfaction and retention.
Ensure all information delivered on WhatsApp is accurate and aligned across departments. Information from major CRM, SIS and other platforms can easily be fed into the WhatsApp Business API workflow to drive more personalized experiences that are consistent with other channels.
Extend the power of unified AI communications to one of the world’s most popular messaging apps.