Boost resolutions and slash costs with Telephony for student support
Reimagine your phone system for schools with AI-powered IVR that delivers dynamic, 24/7, personalized support to every student, anytime.
Faster answers.
Real outcomes.
call
deflection rate
at Penn State University
user
satisfaction rate
at Penn State University
return on
investment
at Penn State University
Generative conversational AI
Replace clunky call trees with an AI system that resolves inquiries in real time for 24/7 personalized support. Every call feels like a one-on-one conversation, dynamically interpreting complex questions without predefined scripts.
Effortless integration
Seamlessly connect to your institution’s existing contact center software and campus systems like SIS, CRM, and ERP to ensure every voice interaction is logged and linked to broader student engagement data—empowering efficient follow-ups and enhanced overall service.
Rapid deployment
Set up your AI IVR in just minutes with a user-friendly, drag-and-drop interface. In case of complex scenarios, set up ensures calls transition smoothly back to your system for seamless customer service.
AI IVR student support that works for you
Enhanced
experiences
Generative-AI powered responses are personalized and avoid standard scripts that can frustrate users.
Streamlined
cost efficiency
Reduces operational expenses by automating routine calls and inquiries.
Integrated
analytics
Access cross-channel insights to continually refine and enhance the student experience.
Unified
communications
One-stop system means your IVR responses are consistent and connected to other channels.
Integrations
Deliver the 24/7 support your students expect
Deliver the 24/7 support your students expect